{"id":28,"date":"2022-11-26T15:52:19","date_gmt":"2022-11-26T04:52:19","guid":{"rendered":"https:\/\/ozponcho.com.au\/?page_id=28"},"modified":"2022-11-26T16:21:02","modified_gmt":"2022-11-26T05:21:02","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/ozponcho.com.au\/nl\/restitutie-en-retourbeleid\/","title":{"rendered":"Restitutie- en Retourbeleid"},"content":{"rendered":"<h2>Ik wil graag <strong>terugkeren<\/strong> of <strong>ruil*<\/strong> een item dat niet bij me past.<\/h2>\n<p><strong>Stap 1:<\/strong> Als u <strong>terugkeren<\/strong> of <strong>uitwisseling<\/strong> Als je een artikel wilt retourneren (om een andere maat of kleur te krijgen), zorg er dan voor dat je aan de volgende voorwaarden voldoet:<\/p>\n<ul>\n<li>Je hebt 14 dagen na ontvangst van je pakket om het aan ons terug te sturen.<\/li>\n<li>Labels moeten op dezelfde manier aan het item worden bevestigd als het ontvangen is.<\/li>\n<li>Het artikel moet in de originele verpakking zitten.<\/li>\n<\/ul>\n<p><strong>Stap 2:<\/strong> Contact us by email at contact@ozponcho.com.au or directly via our contact.<\/p>\n<p>Zorg ervoor dat de volgende informatie in je e-mail staat: je\u00a0<strong>ordernummer<\/strong>, <strong>namen van de geretourneerde items<\/strong>evenals <strong>wat u wilt verkrijgen uit de terugkeer<\/strong> (terugbetaling, tegoedbon of ruilen met een andere maat\/kleur).<\/p>\n<p><strong>Stap 3:<\/strong>\u00a0We geven je binnen 48 uur een antwoord met het postadres waar je de goederen naartoe moet sturen.<\/p>\n<p>Wees ervan op de hoogte dat\u00a0<strong>retourverzendkosten zijn voor uw rekening<\/strong>.<\/p>\n<p><em>Artikelen moeten in hun oorspronkelijke staat worden geretourneerd. Artikelen die gewassen of gedragen zijn (zonder label) kunnen niet worden geretourneerd of terugbetaald.<\/em><\/p>\n<p><strong>Stap 4<\/strong>: Bevestig ons per e-mail dat uw product is verzonden en geef ons de\u00a0<strong>Verzendnummer van het pakket<\/strong>.<\/p>\n<p>Zo kunnen wij eventuele douanekosten betalen.\u00a0<strong>Als we deze informatie niet hebben, kunnen we de douanekosten niet betalen en wordt je pakket automatisch naar je teruggestuurd.<\/strong>.<\/p>\n<p><strong>Stap 5:<\/strong> Zodra we de artikelen ontvangen, worden ze ge\u00efnspecteerd en op jouw verzoek gecontroleerd:<\/p>\n<ul>\n<li>Je artikelen terugbetalen: je ontvangt een e-mail om de terugbetaling van je bestelling te bevestigen.<\/li>\n<li>Artikelen ruilen: Artikelen worden geruild door degenen die zijn aangegeven op je retourformulier, je ontvangt een e-mail ter bevestiging van de ruil en een nieuw bestelnummer.<\/li>\n<\/ul>\nOZ Poncho reserves the right to refuse returns sent or communicated after the delay of return, or articles which are not in the same condition as when they were received. Once the return is approved, you will be refunded through the <strong>dezelfde betalingsmethode die werd gebruikt om de aankoop te doen<\/strong>. De maximale terugbetalingstermijn is 10 dagen. Houd er rekening mee dat de terugbetalingstermijn op je bankrekening altijd afhankelijk is van je bank.<\/p>","protected":false},"excerpt":{"rendered":"<p>I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it [&#8230;]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy | OZ Poncho<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | OZ Poncho\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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