{"id":28,"date":"2022-11-26T15:52:19","date_gmt":"2022-11-26T04:52:19","guid":{"rendered":"https:\/\/ozponcho.com.au\/?page_id=28"},"modified":"2022-11-26T16:21:02","modified_gmt":"2022-11-26T05:21:02","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/ozponcho.com.au\/de\/erstattungs-und-ruckgabebestimmungen\/","title":{"rendered":"Erstattungs- und R\u00fcckgabebestimmungen"},"content":{"rendered":"

Ich m\u00f6chte gerne return<\/strong> oder Austausch*<\/strong> einen Artikel, der nicht zu mir passt.<\/h2>\n

Schritt 1:<\/strong> Wenn Sie Folgendes m\u00f6chten return<\/strong> oder Austausch<\/strong> Ihren Artikel (um eine andere Gr\u00f6\u00dfe oder Farbe zu erhalten), stellen Sie bitte sicher, dass Sie die folgenden Bedingungen erf\u00fcllen:<\/p>\n

    \n
  • Sie haben 14 Tage nach Erhalt Ihres Pakets Zeit, es an uns zur\u00fcckzusenden.<\/li>\n
  • Die Etiketten m\u00fcssen auf die gleiche Art und Weise an der Sendung angebracht werden, wie sie erhalten wurde.<\/li>\n
  • Der Artikel muss in der Originalverpackung sein.<\/li>\n<\/ul>\n

    Schritt 2:<\/strong> Contact us by email at contact@ozponcho.com.au or directly via our contact.<\/p>\n

    Vergewissern Sie sich, dass die folgenden Informationen in Ihrer E-Mail enthalten sind: Ihr\u00a0Bestellnummer<\/strong>, Namen der zur\u00fcckgegebenen Artikel<\/strong>sowie was Sie mit der R\u00fcckgabe erreichen wollen<\/strong> (Erstattung, Gutschein oder Umtausch in eine andere Gr\u00f6\u00dfe\/Farbe).<\/p>\n

    Schritt 3:<\/strong>\u00a0Wir werden Ihnen innerhalb von 48 Stunden antworten und Ihnen die Postadresse mitteilen, an die Sie die Ware zur\u00fccksenden k\u00f6nnen.<\/p>\n

    Seien Sie informiert, dass\u00a0Die Kosten f\u00fcr den R\u00fcckversand gehen zu Ihren Lasten.<\/strong>.<\/p>\n

    Die Artikel m\u00fcssen in ihrem urspr\u00fcnglichen Zustand zur\u00fcckgegeben werden. Artikel, die gewaschen oder getragen wurden (ohne Etikett), k\u00f6nnen nicht zur\u00fcckgegeben oder erstattet werden.<\/em><\/p>\n

    Schritt 4<\/strong>: Best\u00e4tigen Sie uns per E-Mail, dass Ihr Produkt versandt wurde und teilen Sie uns die\u00a0die Versandnummer des Pakets<\/strong>.<\/p>\n

    So k\u00f6nnen wir eventuelle Zollgeb\u00fchren bezahlen.\u00a0Wenn wir diese Informationen nicht haben, k\u00f6nnen wir die Zollgeb\u00fchren nicht bezahlen und Ihr Paket wird automatisch an Sie zur\u00fcckgeschickt.<\/strong>.<\/p>\n

    Schritt 5:<\/strong> Sobald die Ware bei uns eintrifft, wird sie von uns gepr\u00fcft und nach Ihren W\u00fcnschen bearbeitet:<\/p>\n

      \n
    • R\u00fcckerstattung Ihrer Artikel: Sie erhalten eine E-Mail zur Best\u00e4tigung der R\u00fcckerstattung Ihrer Bestellung.<\/li>\n
    • Umtausch Ihrer Artikel: Die Artikel werden von denjenigen umgetauscht, die auf Ihrem R\u00fccksendeformular angegeben sind. Sie erhalten eine E-Mail zur Best\u00e4tigung des Umtauschs sowie eine neue Bestellnummer.<\/li>\n<\/ul>\nOZ Poncho reserves the right to refuse returns sent or communicated after the delay of return, or articles which are not in the same condition as when they were received. Once the return is approved, you will be refunded through the dieselbe Zahlungsmethode, mit der der Kauf get\u00e4tigt wurde<\/strong>. Die maximale Erstattungsfrist betr\u00e4gt 10 Tage. Bitte beachten Sie, dass die Verz\u00f6gerung der Erstattung auf Ihrem Bankkonto immer von Ihrer Bank abh\u00e4ngt<\/p>","protected":false},"excerpt":{"rendered":"

      I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it […]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy | OZ Poncho<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | OZ Poncho\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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