{"id":28,"date":"2022-11-26T15:52:19","date_gmt":"2022-11-26T04:52:19","guid":{"rendered":"https:\/\/ozponcho.com.au\/?page_id=28"},"modified":"2022-11-26T16:21:02","modified_gmt":"2022-11-26T05:21:02","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/ozponcho.com.au\/cs\/zasady-vraceni-penez-a-vraceni-zbozi\/","title":{"rendered":"Z\u00e1sady vracen\u00ed pen\u011bz a vr\u00e1cen\u00ed zbo\u017e\u00ed"},"content":{"rendered":"

R\u00e1d bych vr\u00e1tit<\/strong> nebo v\u00fdm\u011bna*<\/strong> polo\u017eku, kter\u00e1 mi nevyhovuje.<\/h2>\n

Krok 1:<\/strong> Pokud byste cht\u011bli vr\u00e1tit<\/strong> nebo v\u00fdm\u011bna<\/strong> (abyste z\u00edskali jinou velikost nebo barvu), ujist\u011bte se, \u017ee spl\u0148ujete n\u00e1sleduj\u00edc\u00ed podm\u00ednky:<\/p>\n

    \n
  • Na vr\u00e1cen\u00ed z\u00e1silky m\u00e1te 14 dn\u00ed od jej\u00edho obdr\u017een\u00ed.<\/li>\n
  • \u0160t\u00edtky mus\u00ed b\u00fdt na polo\u017ece p\u0159ipevn\u011bny stejn\u00fdm zp\u016fsobem, jak\u00fdm byly obdr\u017eeny.<\/li>\n
  • Zbo\u017e\u00ed mus\u00ed b\u00fdt v p\u016fvodn\u00edm obalu.<\/li>\n<\/ul>\n

    Krok 2:<\/strong> Contact us by email at contact@ozponcho.com.au or directly via our contact.<\/p>\n

    Ujist\u011bte se, \u017ee se v e-mailu objevuj\u00ed tyto informace: va\u0161e.\u00a0\u010d\u00edslo objedn\u00e1vky<\/strong>, n\u00e1zvy vr\u00e1cen\u00fdch polo\u017eek<\/strong>, jako\u017e i co si p\u0159ejete z vr\u00e1cen\u00ed z\u00edskat<\/strong> (vr\u00e1cen\u00ed pen\u011bz, poukaz nebo v\u00fdm\u011bna za jinou velikost\/barvu).<\/p>\n

    Krok 3:<\/strong>\u00a0Do 48 hodin v\u00e1m odpov\u00edme a sd\u011bl\u00edme po\u0161tovn\u00ed adresu, na kterou m\u016f\u017eete zbo\u017e\u00ed vr\u00e1tit.<\/p>\n

    Bu\u010fte informov\u00e1ni, \u017ee\u00a0n\u00e1klady na dopravu zp\u011bt jdou na va\u0161e n\u00e1klady<\/strong>.<\/p>\n

    Zbo\u017e\u00ed mus\u00ed b\u00fdt vr\u00e1ceno v p\u016fvodn\u00edm stavu. Zbo\u017e\u00ed, kter\u00e9 bylo vypran\u00e9 nebo no\u0161en\u00e9 (bez \u0161t\u00edtku), nelze vr\u00e1tit ani refundovat.<\/em><\/p>\n

    Krok 4<\/strong>: Potvr\u010fte n\u00e1m e-mailem, \u017ee v\u00e1\u0161 v\u00fdrobek byl odesl\u00e1n, a poskytn\u011bte n\u00e1m \u00fadaje o tom.\u00a0\u010d\u00edslo z\u00e1silky<\/strong>.<\/p>\n

    To n\u00e1m umo\u017en\u00ed uhradit p\u0159\u00edpadn\u00e9 celn\u00ed poplatky.\u00a0Pokud tyto informace nebudeme m\u00edt, nebudeme moci zaplatit celn\u00ed poplatky a v\u00e1\u0161 bal\u00ed\u010dek v\u00e1m bude automaticky vr\u00e1cen.<\/strong>.<\/p>\n

    Krok 5:<\/strong> Jakmile zbo\u017e\u00ed obdr\u017e\u00edme, zkontrolujeme je a podle va\u0161eho po\u017eadavku:<\/p>\n

      \n
    • Vr\u00e1cen\u00ed pen\u011bz za zbo\u017e\u00ed: obdr\u017e\u00edte e-mail s potvrzen\u00edm o vr\u00e1cen\u00ed pen\u011bz za objedn\u00e1vku.<\/li>\n
    • Vym\u011b\u0148te sv\u00e9 zbo\u017e\u00ed: V\u00fdm\u011bna zbo\u017e\u00ed: Zbo\u017e\u00ed bude vym\u011bn\u011bno za zbo\u017e\u00ed uveden\u00e9 ve formul\u00e1\u0159i pro vr\u00e1cen\u00ed zbo\u017e\u00ed, obdr\u017e\u00edte e-mail s potvrzen\u00edm v\u00fdm\u011bny a nov\u00e9 \u010d\u00edslo objedn\u00e1vky.<\/li>\n<\/ul>\nOZ Poncho reserves the right to refuse returns sent or communicated after the delay of return, or articles which are not in the same condition as when they were received. Once the return is approved, you will be refunded through the stejn\u00fd zp\u016fsob platby jako p\u0159i n\u00e1kupu<\/strong>. Maxim\u00e1ln\u00ed lh\u016fta pro vr\u00e1cen\u00ed pen\u011bz je 10 dn\u00ed. Upozor\u0148ujeme, \u017ee zpo\u017ed\u011bn\u00ed vr\u00e1cen\u00ed pen\u011bz na v\u00e1\u0161 bankovn\u00ed \u00fa\u010det v\u017edy z\u00e1vis\u00ed na va\u0161\u00ed bance.<\/p>","protected":false},"excerpt":{"rendered":"

      I would like to return or exchange* an item that does not suit me. Step 1: If you would like to return or exchange your item (to get a different size or color), please make sure that you meet the following conditions: You have 14 days following the reception of your package to return it […]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"footnotes":""},"class_list":["post-28","page","type-page","status-publish","hentry"],"yoast_head":"\nRefund and Returns Policy | OZ Poncho<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | OZ Poncho\" \/>\n<meta property=\"og:description\" content=\"I would like to return or exchange* an item that does not suit me. 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